Frequently Asked Questions
What type of customers does Gray Brothers Bag already serve?
A few of our current customers include Sam's Clubs, Jason's Deli, Walgreens,
Penn Jersey Paper, Mid-Continent Paper and Sink Paper Company.
What sizes of bags do you make?
Most of the common sizes can be found on our products page. If you do not see
what you need, contact us as we will see if we can produce the bag that you need.
What are the minimum quantities of bags per order?
Full truckload quantities are the best value on production costs and freight. However,
we are a customer-focused company, and we will produce less-than-full truckload
quantities upon your request. Please call us for a quote on your needs.
What printing options do you offer?
We offer from two to four color printing depending on bag size.
How are freight costs handled?
We can prepay and add the freight or the customer can pick up the bags at our location in
Springdale, Arkansas. Many freight options are available: FedEx, UPS, JB Hunt and
other L-T-L carriers.
What is the lead time for delivery?
Most stock times can be delivered in one week depending on quantity and availability.
Specialty bags or special prints may take up to 4 to 6 weeks.
How do I get a price quote?
page and click on the sales email link. Please include the following
information in your email:
the quantity, size, annual usage, artwork and location information
We will be happy to give you a quote on your specific needs.
What payment options do you offer?
Customers can pay by check, or setup a credit account. We currently do not accept credit cards.
What are the packaging options?
Depending on the bag size, we can package in various quantities – for example, our four
pound bag can be packaged in a 500 pack, 1M, 2M, or 4M bale.
Are your paper bags biodegradable?
Our bags are 100% biodegradable including the paper, ink and glue. We use water-based,
non-toxic ink in our products.
What percentage of recycled material is in your paper?
We offer a natural fiber paper which contains minimal recycle material of 50% and up to
100% recycled fiber paper. Let us know what you prefer.